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Graham Binks

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April 14, 2021

Know Your Risk

April 14, 2021/ Graham Binks
Know Your Risk

There's one question that I am asked above all others. "My Board is asking me to provide an assessment of our security risk. We don't know how much we should be investing in information security, but there's a feeling we're not putting enough focus on this today. Where do I start?".

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April 14, 2021/ Graham Binks/
April 07, 2021

Why Platforms Matter

April 07, 2021/ Graham Binks
Why Platforms Matter

When you design your business systems architecture, the balance of buy vs build is important. Are you in the business of creating systems, or the business of leveraging systems built by others? Will you achieve agility by "owning the code" or by choosing the best platform partners?

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April 07, 2021/ Graham Binks/
March 31, 2021

When you need to be best—and when you don't

March 31, 2021/ Graham Binks
When you need to be best—and when you don't

I have a pet hate for "best practices". Not the concept, but the term. There are areas in every business where being the best is valuable. But most often, better is good enough

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March 31, 2021/ Graham Binks/
March 24, 2021

When quick wins are big wins

March 24, 2021/ Graham Binks
When quick wins are big wins

Big wins don't require big investments. Sometimes, the simplest things can improve your customer reviews. And the fact that many businesses overlook this gives you an opportunity to stand out.

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March 24, 2021/ Graham Binks/
March 17, 2021

Information belongs at the right fingertips

March 17, 2021/ Graham Binks
Information belongs at the right fingertips

Business Technology does two things well:

  1. Insight generation—plumbing information to generate better decisions.

  2. Action acceleration—automation and tools to make work easier.

There is nothing else.

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March 17, 2021/ Graham Binks/
March 10, 2021

Innovation = Process = Innovation

March 10, 2021/ Graham Binks
Innovation = Process = Innovation

A client once told me that she'd "love to innovate but I have to stick to the process." I immediately jumped on my soapbox—"Innovation and process go hand in hand."

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March 10, 2021/ Graham Binks/
March 03, 2021

Gotta love constraints

March 03, 2021/ Graham Binks
Gotta love constraints

Have you heard the one about the NASA pen?

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March 03, 2021/ Graham Binks/
February 24, 2021

Persistence saving lives

February 24, 2021/ Graham Binks
Persistence saving lives

Tech-enable contact tracing saved more than 5,000 UK lives over 3 months.

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February 24, 2021/ Graham Binks/
February 17, 2021

Why ops teams need a tech coach

February 17, 2021/ Graham Binks
Why ops teams need a tech coach

How many winning sports teams have no coach? None, right? Yet how many business teams do you know who DO have a coach?

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February 17, 2021/ Graham Binks/
February 10, 2021

Execution where it counts

February 10, 2021/ Graham Binks
Execution where it counts

Why is it that innovation thrives in less consequential environments but we struggle with basic solutions where it really counts?

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February 10, 2021/ Graham Binks/
February 03, 2021

How to ensure your tech is (or isn’t) trusted

February 03, 2021/ Graham Binks
How to ensure your tech is (or isn’t) trusted

Innovation has been on steroids this past year as many have sought ways to combat COVID. Vaccination and Application technology has been at the forefront. But non-tech missteps have diminished the impact.

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February 03, 2021/ Graham Binks/
January 27, 2021

Do you need a microscope or a telescope?

January 27, 2021/ Graham Binks
Do you need a microscope or a telescope?

Making the distinction between strategy and planning is the same as distinguishing your vacation destination from the route you'll travel.

It takes two very different mindsets.

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January 27, 2021/ Graham Binks/
January 20, 2021

The innovator's most important virtue

January 20, 2021/ Graham Binks
The innovator's most important virtue

Every day, billions of people use a tool that was invented to be slowest in its class. It's been bettered since, yet few people are aware of this innovation.

Want a clue? Look down.

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January 20, 2021/ Graham Binks/
January 13, 2021

Pivoting isn’t just a fancy way of saying you were wrong

January 13, 2021/ Graham Binks
Pivoting isn’t just a fancy way of saying you were wrong

When we make new products, we test our theory of what the customer needs. Pivoting is the act of changing that theory in light of game-changing market feedback. The market’s been pretty loud these last 100 days, and more businesses are attempting the pivot than at any other point in history.

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January 13, 2021/ Graham Binks/
January 06, 2021

Human factors of Digital Resilience

January 06, 2021/ Graham Binks
Human factors of Digital Resilience

The term “Human factors” was invented by technologists to denote things that weren’t technology. I sometimes fear—with all the talk of digital-this, AI-that, and remote-working-other—that we miss the point of going digital.

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January 06, 2021/ Graham Binks/
December 30, 2020

How Can You Build a Better Ideas Factory?

December 30, 2020/ Graham Binks
How Can You Build a Better Ideas Factory?

Ideas come naturally to all of us but the process of placing our bets, making them happen, and seeing things through takes discipline. When you add the myriad distractions vying for attention in our daily lives, it’s nigh on impossible to make change happen without a process.

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December 30, 2020/ Graham Binks/
December 23, 2020

How Many Ideas Do You Need?

December 23, 2020/ Graham Binks
How Many Ideas Do You Need?

Fifteen. Or sixty-four. Heck, the more the merrier—as long as enough good ones make it to reality.

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December 23, 2020/ Graham Binks/
December 16, 2020

Do your ideas become reality?

December 16, 2020/ Graham Binks
Do your ideas become reality?

Your ideas end up in one of two places. They either become reality—when you effectively transfer them to the field—or they don’t.

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December 16, 2020/ Graham Binks/
December 09, 2020

Is it time to shift focus and take a chance?

December 09, 2020/ Graham Binks
Is it time to shift focus and take a chance?

Last up, we looked at Sharing Ideas as the first stage in taking action. There are lots of ways to do this, from 2-minute hallway conversations to elaborate prototyping of ideas

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December 09, 2020/ Graham Binks/
December 02, 2020

An idea is just an idea until it’s shared.

December 02, 2020/ Graham Binks
An idea is just an idea until it’s shared.

Could be brilliant, could be a dud, but the only way to find out whether your idea will stick is to place it gently in the hands of those that could benefit.

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December 02, 2020/ Graham Binks/
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Graham Binks

Simplifying your technology investments to drive customer success

 

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